FAQ

Frequently Asked Questions

By Chad Fukumoto, Owner

 

Buying a Home Theater System looks confusing.  Can you help me with equipment, installation and how to use it? 

Home Theater Systems can be confusing to the beginner but is simple if you separate it into three main parts: Visual, Audio, Configuration.

Visual is the video aspect and includes a source (internet, bluray/4K player, network streaming) and a display (TV or projector). 

Audio is the sound and consists of a source (internet, disc player, network streaming), a processor/pre-amp, and an amplifier. 

Configuration is how everything is going to work with the equipment while keeping quality video and audio formats and performance at its best.  This is one of the most important aspects as entry-level equipment set up correctly will be better than high-end gear not appropriately configured.

We can help with equipment selection, installation and walk you through the process of how to use it to ensure you get the biggest bang for your buck.  The support doesn’t stop there as we guarantee our installation for the life of the equipment.  We carry an extensive line of electronics and speakers that focus on passion and performance within anyone’s budget.

 

What is the price range for a Home Theater System? 

Prices for equipment starts at $2750 which includes a TV and a simple but quality 2.1 audio setup.

 

There are many speakers with different sounds.  I don’t know how to distinguish the difference?

Listen to music that you know very well and take note of voices, instruments, attack, decay, imaging, and depth.  The three instruments that are most familiar to recognize and is easy to hear subtle differences are the human voice, acoustic guitar, and the piano.  Pick the speaker that makes these three instruments sound the best to you.  I cannot stress enough to not just go off of reviews on the internet or magazines.  Remember, all that matters is what sounds best to you.

 

How do I select the style of speakers for my home?  Bookshelf, Wall Mount, Floor Standing?

The primary goal is what you want the system to look visually.  If you don’t care about the looks then lucky for you but for 99.9% of us it needs to look good in our room.

A few considerations:

Can you afford to have a large floor standing (tower) speaker in your place without pets or small children knocking them over or scratching the finish or driver cones?  Do you have a particular finish you want the cabinets (black, white, red, wood, etc.)?  Are the speakers going to be placed on a shelf?  Do you want it mounted on the wall or in the wall?

After you figured out the visual part, then you can get down to the size. 

Floor Standing speakers are normally the best as they provide the mids and highs effectively while also having the room to add larger woofers to handle the lower end frequencies. 

Bookshelves are generally good at delivering the mids and highs but have difficulty producing the lowest frequencies due to limited cabinet size.  Bookshelf manufacturers try to get around this problem by “over boosting” the bass with many tricks by having long throw woofers and fancy ported cabinets to re-enforce the low end, but in the end, it is all trickery as usually the mids are compromised to get this low end.  If you want the low end but can only have bookshelves, do yourself a favor and add on a subwoofer. 

Wall mount speakers are good as they are mounted on the wall and out of reach from pets and small children.  They sound very good, but depth, imaging, and low end are sacrificed.  Wall mounted speakers are great for movies but only good for music.

 

What is a subwoofer and why do I need them?

A subwoofer handles the low-end frequencies typically from 120Hz and below.  Each driver handles a frequency range.  The higher the frequency range, the quicker the driver has to move.  This is why the tweeters are the smallest driver and handle frequencies of around 2KHz and up with midrange drivers being larger and handle the frequencies between 120Hz-2kHz.  The subwoofer has the largest driver and handle 120Hz and below.  This arrangement optimizes each frequency driver by producing it with the appropriately sized driver.  Subwoofers usually are powered (amplified within the cabinet) with the low-level input being supplied by a receiver and/or preamp.

You need subwoofers (especially for movies) as it provides that rumble from an explosion that even your tower speakers would not be able to produce efficiently.

 

I am building a home and would like to set up my entertainment system and home security.  Do you provide consultation and services required for these type of projects?

Yes!  When working with a client building/renovating a home, we provide the following services: Whole Home Audio, Networking, Security, Cameras, Home Theater Systems.

Whole Home Audio provides music in every room or lanai on the property with music that can all be controlled via your phone or tablet.  It will allow streaming of practically any song with volume control and control over any room with a click or a swipe on your phone or tablet.

Networking provides internet access in every room via wifi or Ethernet jacks throughout the home.  We use professional grade switches, routers, and access points to ensure stable connections are made throughout the entire household.

Security is provided via Leviton, and every exterior window and door can be monitored via hardwire or wireless connection.  We are a firm believer in standalone systems without the costly monthly fees.  In the event of a burglary, the system will call you or any number to report a problem which will then give you the opportunity to call the police.

We provide camera solutions throughout the perimeter of the property with recording 24/7 and access available from your phone or tablet.  Like security, we are firm believers in standalone systems without the costly monthly fees.  There is no monitoring and thus no fee, but you as the homeowner has 24/7 access to the cameras as well as viewing the past recordings from your phone or tablet.

Home Theater Systems can be properly integrated and installed optimally while ensuring all wires are hidden during the building phase.

Lastly, we also provide consulting services where we look after the client’s financial well-being by providing oversight, recommendations, and the use of our network of quality contractors to ensure your home is built better than you imagined within budget.

 

I don’t want the wires everywhere or lots of holes in my home?

We have the experience to discretely hide wires within the walls although sometimes, patching drywall is necessary for the look you are trying to achieve.  We have drywallers and painters on staff.

 

Do you sell Furniture for Home Theater Systems?

Yes, we carry BDI furniture which provides modern and contemporary furniture that is engineered to contain audio/visual equipment with cable management and passive cooling systems built in.  BDI Furniture lasts for a lifetime!

 

What type of Networking and Installation services do you provide?

We provide full services from network troubleshooting to installing your entire network infrastructure with routers, switches, and access points.

 

Do you install and troubleshoot problems with the equipment I purchased from you?

Yes!  We guarantee all of our work so we will come out for free to service or troubleshoot any equipment we installed.

 

We are upgrading our Entertainment System at the restaurant/bar and would like to have a professional installation.  Do you manage and install the entire process?

Yes!  We provide audio/visual and networking services for restaurants and bars.  From multiple sources and multiple displays to providing ambiance and party music systems, you can trust that we will meet all your needs within budget.

 

Our office needs a new sound system.  Do you work with businesses?

Yes!  We provide the whole office with a networked audio system that can be controlled by a phone or laptop and stream practically any song.

 

What’s the difference between purchasing and installing with Pueo Audio versus another retailer?

We have the experience and the passion towards what we do.  We are about creating lifelong relationships with our clients to ensure they are always satisfied.  We take trade in equipment (previous equipment purchased from us) to help reduce your costs when upgrading and help provide the best equipment for your needs and budget.  Determining what works best for you includes understanding your situation and budget to ensure you don’t overpay for what is best in your home with your gear and listening habits.

Contact Pueo Audio Via Email or Call 808-726-0595!